Returns FAQs
Which items can I return?
Return eligibility and the applicable window are shown in your order details. Contact Anugrah Stores support if you need help.
What condition should items be in?
Items should be unworn, unwashed, with original tags and packaging. Check your order details for any product-specific conditions.
How do I start a return?
Contact customer support with your order number and reason for return. They’ll share the next steps for your order.
When will I receive my refund?
Refunds are processed after the returned item is received and checked. Timing depends on your payment method and bank.
Who pays for return shipping?
Return shipping arrangements may vary by order. Contact support before sending anything back to confirm the correct process.
What if my order is damaged?
If your item is damaged or incorrect, contact support promptly with your order number and clear photos of the issue.